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We’re excited to announce GoChat as a new way to get in touch with Youthline

Youthline’s chat service is open between the hours of 7pm-11pm

Click to chat

Here's how it works:

1) Click the button above

2) Enter a username & email address

3)"Click to chat" to enter the waiting list and a counsellor will be with you as soon as they can

Tip: while you're waiting check out our other GoForward tools or our InfoZone.

Youthline’s chat service is new and your feedback will help us to make sure we are doing a good job. When you finish your chat conversation, you will be invited to participate in a feedback survey. We strongly encourage you to let us know what your experience was like, so we can improve. 

If you're having trouble getting through to us on webchat, we're sorry we've missed you. You've either reached us outside of the hours of 7pm - 11pm, or all of our counsellors are busy! We hope to expand our hours soon, but if you need someone to talk to now, check out the banner at the bottom of the page for other ways to get in touch, or if you or someone else is in danger right now, call 111.

Click here to find out about privacy, confidentiality & other information about how our helpline services work!

Got some feedback about GoChat or any of other other helpline services? We want to hear from you! Tell us about it.